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Crowne Plaza Hotel Reading

1741 Papermill Road
Reading, PA 19610
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Welcome to the Crowne Plaza Hotel Reading

We invite you to enjoy the Best of Berks County, PA. Whether staying on business or enjoying shopping at the Vanity Fair Outlets, we are committed to making your stay memorable. Our professional staff lives the spirit of hospitality with warm welcoming smiles and the strong desire to exceed your expectations. ...read more
Top Amenities (see all)
  • High-speed Internet Access
  • Indoor Pool
  • Pets Allowed
  • All rooms non smoking
  • Cable / Satellite TV
  • Hairdryer
  • Room Service
  • Buffet Breakfast, complimentary daily
Crowne Plaza Hotel Reading Hotel Amenities
  • Accessible facilities
  • Airline desk
  • All rooms non smoking
  • Americans with Disabilities ACT ADA Compliant
  • ATM/Cash Machine
  • Bathrobe
  • Bathtub
  • Buffet Breakfast, complimentary daily
  • Cable / Satellite TV
  • Car rental desk
  • CD Player
  • Coffee Maker
  • Color TV
  • Concierge Services
  • Connecting Rooms
  • Continental Breakfast, complimentary
  • Cordless Phone
  • Crib
  • Daily Housekeeping
  • DVD Player
  • Electrical Adapters Available
  • Email Service
  • Executive Floors
  • Free Local Telephone Calls
  • Free Morning Newspaper Delivered to Room
  • Hairdryer
  • High-speed Internet Access
  • Ice Machine
  • In Room Movies - Pay Per View
  • In-Room Fax
  • Individually Controlled Air Conditioning
  • Indoor Pool
  • Iron / Ironing Board
  • Live Entertainment
  • Lounges/bars
  • Microwave Oven
  • Newsstand
  • Overhead Projector
  • Pets Allowed
  • Phone with Voice Mail
  • Porter/Bellman
  • Private Bathroom
  • Rollaway Bed/Cot
  • Room Service
  • Safety Deposit Box available at Front Desk
  • Sauna
  • Sofa-bed
  • Speaker Phone
  • Suites
  • Tour/sightseeing desk
  • Turndown Service
  • Two-Line Phone
  • White Board
  • Wireless Data Connection
  • Work Desk w/ Lamp

Rooms Service Dining Facil. Cost
19 19 18 19 109

The staff "welcomes" and "pampers" guests at this chain link "convenient" to restaurants and "not far from Downtown"; an on-site "popular" night/comedy club and "attractive" common areas, including an "excellent" indoor pool, are benefits, as are the "tastefully decorated" rooms, but a few cry foul over "small", "outdated" baths and the "minimal" gym facility.
Priceline Guest Score Card
# 3 of 17 hotels in Reading
Overall Quality
user rating 7.5
7.8
Hotel Cleanliness
 user rating 8.0
8.0
Hotel Staff
user rating 8.0
8.1
Location of Hotel
user rating 8.5
8.5
Hotel Dining
user rating 7.5
7.6

Hotel Guest Reviews of the Crowne Plaza Hotel Reading

Traveling as Couple
Bob from Elkton, MD
February 2, 2010
Traveling as Couple
9.0
Room had all the necessary amenities.
Service in the lounge was very slow and the food was just "all right."

From reading other reviews, I was surprised by the comfort of the accommodations and the overall quality of the hotel. The restaurant was very good, at least the breakfast buffet (good price, tasty food), but the food in the bar was very ordinary and the service was extremely slow. Overall, though, it was an excellent value. ...read more

Traveling as Couple
Catherine from Burlington, Canada
February 2, 2010
Traveling as Couple
9.0
Clean and extremely helpful and friendly service.
Hotel food was good value for the money but would have preferred some other choice rather than buffet.

Great location and very friendly and helpful staff. Clean and well kept hotel.

Traveling as Couple
Jeff from Jarrettsville, MD
November 30, 2009
Traveling as Couple
4.0
Location and furnishings.
Noisy room on ground floor by roadway across from ice machine.

I have stayed in this hotel before, on a higher floor, and found it very satisfactory. This time I was placed in a lower level room with the unfortunate location across the hall from the ice maker and on the roadway. The room was well and tastefully furnished, the king bed was very comfortable with a large selection of pillows. All common areas were clean and comfortable, though I did not use them. The wireless and wired internet were not used during my stay, but previously were speedy and easily accessed. ...read more

Family with Teens
Mary from Ewing, NJ
October 23, 2009
Family with Teens
7.0
Convenient and economical.
Bathroom was shabby.
Family with Teens
David from Reading, PA
October 21, 2009
Family with Teens
8.0
Staff was very friendly.
About the only fault with the facilities was the hallway carpet.

Good location, very nice rooms, nice beds with really nice sheets/blankets/pillows. Staff was very friendly and eager to help. Don't let the strange outside paint scheme/colors fool you, the rooms are very nice as is the lobby and pool. ...read more

Traveling as Couple
Lesaann from Vineland, NJ
October 9, 2009
Traveling as Couple
8.0
That it had a restaurant and bar in hotel.


We liked the hotel very much but as we said the microwave and fridge while listed as standard for guests were not.

Senior Traveler
Ella from Cockeysville, MD
October 8, 2009
Senior Traveler
9.0
Decoration of the room was excellent.
Too far from my required location but that was my error.

Very nice.

Traveling as Couple
Jessie from Montrose, PA
September 30, 2009
Traveling as Couple
9.0
The beds were so comfortable and the room was very nicely decorated.
The wait staff was kind of rude and the floor in our room was wet.

This was a nice hotel to stay at and we enjoyed our time there. I would definitely stay there again.

Business Traveler
Jason from Lexington, SC
September 16, 2009
Business Traveler
6.0
The front desk and restaurant staff were extremely pleasant and attended promptly to my request.
There were bugs in the room and the decor was definitely outdated and dirty.
Traveling as Couple
Chris from Baltimore, MD
September 14, 2009
Traveling as Couple
8.0
Close to shops, restaurants, in the heart of Reading, PA
Need a kitchenette, microwave area for those staying longer

Clean, attractive, respectful hotel. Good for family and great place to stay if you plan to shop the local outlets. Clean, well kept.

Reviews of Crowne Plaza Hotel Reading
(1 - 10 of 199 reviews)
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